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PRIVACY AT FLORA & NOOR

Trust Us with Your Information

If you have any questions or concerns about how we process and use your personal information, or if you would like to exercise any of your rights, please contact us by sending an email to floraandnoor@gmail.com. You may also contact us via the contact points available on this Website. To exercise your Do Not Sell My Data rights (and to avoid re-routing for those requests if you use the other contact points), please email us at floraandnoor@gmail.com, and include “Do Not Sell My Data” in the header.

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RETURNS AND REFUNDS

How It Works

Purchases made on floraandnoor.com may be returned within 30 days of purchase by contacting floraandnoor.com with proof of damage. Please provide the order number along with your email address and phone number for fastest service. To ensure prompt resolution, please keep the original shipping package and the damaged product for inspection. If, after having examined the product, we confirm that it is damaged, we will provide you instructions for returning the damaged product to us at our expense and issue a refund for the price you paid for the product to the original purchaser’s method of payment.

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OUR SHIPPING POLICY

How We Do It

SHIPPING & HANDLING
Business Days:
Monday - Friday, excluding federal holidays within the United States, as well as the day after Thanksgiving.
Orders received by 11am EST on business days will be shipped the same day. Orders made after 11am EST will ship the following business day. Orders placed during the weekend will be processed on the next business day.

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OUR STORE POLICIES

Terms & Conditions

We founded Flora & Noor with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers.  Unless expressly permitted in these Terms of Use or with Flora & Noor's written consent, you may not copy, reproduce, distribute, publish, enter into a database, display, perform, modify, create derivative works from, transfer, sell or in any way exploit the Contents of this Website. Flora & Noor will enforce its intellectual property rights to the fullest extent of the law. You shall not: (i) engage in spidering, “screen scraping,” “database scraping,” harvesting of e-mail addresses, wireless addresses or other contact or personal information, or any other automatic means of accessing, logging-in or registering on the Website or for any services or features offered on or through the Website, or obtaining lists of users or obtaining or accessing other information or features on, from or through the Website or the services offered on or through the Website, including, without limitation, any information residing on any server or database connected to the Website or any services offered on or through the Website; (ii) obtain or attempt to obtain unauthorized access to computer systems, materials, information or any services made available on or through the Website through any means; (iii) use the Website or the services made available on or through the Website in any manner with the intent to interrupt, damage, disable, overburden, impair the Website or such services, or interfere with any other party’s use and enjoyment of the Website including, without limitation, sending mass unsolicited messages or “flooding” servers with requests; (iv) use the Website or the Website’s services or features in violation of Flora & Noor's or any third party’s intellectual property or other proprietary or legal rights; or (v) use the Website or the Website’s services in violation of any applicable law. You further agree that you may not attempt (or encourage or support any one else’s attempt) to circumvent, reverse engineer, decrypt, or otherwise alter or interfere with the Website and the Content, or make unauthorized use thereof. You may not obtain or attempt to obtain any materials or information through any means not intentionally made publicly available or provided for through the Website. The Content (as defined below) presented on this Website is intended for educational or informational purposes only. Such information is not meant to serve as a substitute for professional medical advice. Please consult with your own physician or health care practitioner regarding the use of any goods, products or information available on or received from this Website. Your physician or health care practitioner should address any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition. In addition, the statements made about products have not been evaluated by the U.S. Food and Drug Administration and the results reported, if any, may not necessarily occur in all individuals. Please consult with your own physician or health care practitioner regarding the use of any goods, products or information received from this Website before using or relying on them. Your physician or health care practitioner should address any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition. You should always check the ingredients for products to avoid potential allergic reactions as Flora & Noor may change ingredients from time to time. Flora & Noor does not give or intend to give any answers to medical-related questions and this Website does not replace any medical professional or medical resource. Flora & Noor does not represent itself as a physician nor is this implied. No prescription medications or medical treatments are intentionally provided on this Website. IF YOU ARE IN NEED OF MEDICAL ATTENTION, CALL 911 OR YOUR PHYSICIAN IMMEDIATELY.